Dutch people increasingly unhappy with dental care: report
It’s raining complaints about dentistry in the Netherlands, reports the newspaper AD based on its own research. The newspaper has received “several hundred” complaints from unhappy people that dentists provide treatments that don’t work, perform unnecessarily important procedures and send in high bills.
And those complaints are just the tip of the iceberg, Jord van der Woude, founder of the online complaints platform Zorgklacht.nl, told AD. According to him, the number of complaints about oral health care has increased by about 34 percent per year. Most of the costs considered and the provision of information in advance.
To avoid cost misunderstandings, dentists must provide a quote for any treatment that costs more than 250 euros, the consumer association Consumentenbond told the newspaper. “We find that dentists don’t always make such a mandatory quote for their patients,” a spokesperson said.
Jan Willem Vaartjes of the KNMT Dentists’ Association told AD that the number of complaints received is actually going down and the costs of oral care are not that high. “On average, oral care costs less than 300 euros per year per Dutchman,” he said.
According to Vaartjes, people need to understand that symptoms can’t always be corrected in one visit. “There are treatment paths everywhere. It’s the human body, not an exact science.”